How am I connected to the managers?

Through messaging and tickets: you receive the requests, exchange with the manager and track your work all in one place.

Can incidents reported by QR code be tracked?

Yes. Reporting by QR code is part of the premium offer and it is operational: each incident reported opens a dated follow-up, from the report to its resolution.

‹ Synila^™ — Software offering

Synila^™ – Gestion technique

You work in residences — maintenance, repairs, inspections — without managing the co-ownership. Synila connects you to the managers and their residences: messaging, incident tickets and documents, all in one place.

Synila is a separate software solution, currently presented on the Petzerhiel website during its development phase.

A Luxembourg framework, data kept in the country

Synila is designed to follow the Luxembourg framework: the majorities of Articles 15 to 17 of the law of 16 May 1975, a suitable chart of accounts, a works fund separate from the running charges within the meaning of Article 11bis, the fifteen-day convening deadline provided for in Article 3 of the Grand-Ducal Regulation of 13 June 1975. Responsibility for the compliance of the convening notices and of the decisions remains that of the manager. And your data is hosted in Luxembourg, at the Technopolis data centre in Cessange, operated by NETsite.lu SARL, with access-rights management by profile and access logging.

Messaging and appointments

A shared inbox and calendar to discuss matters together, keep a record of conversations and organise your meetings — visits, works, appointments — all in one place, rather than scattered across emails.

Identities and assets

Keep the co-owners, the units and the building's equipment up to date: who owns what, which ownership shares, which meters and which contracts — a shared record rather than scattered information.

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Functions under development

Synila is continuously evolving. The functions currently under development include in particular : environmental history, bank connection. This list describes work in progress and does not constitute a commitment to an availability date.

Synila^™ – Gestion technique

A Luxembourg framework, data kept in the country

Messaging and appointments

Identities and assets

Incident management

Functions under development

Frequently asked questions